Managing Supply Chain Disruptions In Times Of Uncertainties



  • On-demand Expert Knowledge
  • Certificate of Completion

What you will learn at this Masterclass:

  • RECOGNISE the basic functions of a supply chain, and key supply chain activities.
  • IDENTIFY the primary supply chain processes affected during a disruption, and the primary causes of a disruption.
  • UNDERSTAND various supply chain risk types and categories of disruption.
  • MASTER key best practices for preparing for, responding to, and mitigating supply chain disruption.
  • ENHANCE capabilities in managing raw materials, work in process and finished goods during disruptive time.
  • IDENTIFY inefficiency gaps in the supply chain and act on them.
  • GAIN INSIGHTS into the impact of supply chain on strategic, tactical and operational issues.
Who will attend

The course is ideal for those seeking to complement their supply chain and logistics experience with the latest knowledge in preparation for assuming a higher post.

  • Supply chain and logistics professionals, in particular those at operational, supervisory and management level.
  • Engineers wishing to improve their understanding of supply chain.

A savvy and versatile trainer, our Subject Matter Expert comes with huge 31 years of experience stretching from the refining to electronics manufacturing. He possesses wide ranging knowledge in business management, supervision, planning, leading and organising primarily in management, supply chain and operations. His sessions are always filled with live examples of personal experiences in management training.

Known as an accomplished communicator and leader, he is able to effectively engage his audiences. From a career that started in Palm Oil refining, Expert Trainer moved up and worked in such diverse MNC's in electronics like National Semiconductors (now Texas instruments), Sipex Corp, Exar Corp, Intersil Corp and Atmel Corp. At the point when he finally retired, he was in Atmel’s Global Planning organisation with planning responsibilities over 4 major business units to contributing US$1.1B revenue per year.

Case Studies

Expert Trainer will cover this during the course.


Interested to be part of this training?

Please contact us at to discuss your requirements.



168, Jalan Imbi, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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[Live Zoom Conference] Managing Supply Chain Disruptions

Managing Supply Chain Disruptions Building the New Normal

Managing Supply Chain Disruptions: Building the New Normal

Fee: $20 for 2 x 45-minute live conferences
(Amount can be used to offset any Q8 Digital Masterclass Fees booked within 3 months)

Day 1: 15 July 2020 | 4PM SGT (GMT+8)         Day 2: 16 July 2020 | 4PM SGT (GMT+8)

COVID-19 could be the black swan event that finally pushes many organisations, and entire industries, to rethink and transform their global supply chain model. Join this live conference over 2 days to learn from the international industry experts on where to look for recovery as lessons emerge on long-term business resilience in the face of this storm.

Experts on Day 1:

michael fletcher  Dr Michael Fletcher | Senior Trainer Consultant of Procurement and Supply Chain Operations for Public, Government, Defence and Private Contractors

Prof. Dr Marco Tieman,  Prof. Dr Marco Tieman | Chief Executive Officer, LBB International, Malaysia

Tony Lugg  Tony Lugg | Digital Transformation Champion, China

Experts on Day 2:

Drago Kos  Drago Kos | Chair of OECD Working Group on Bribery in International Business Transactions, Slovenia

Dr Harald Sippel  Dr Harald Sippel | Senior Legal Advisor at Schinder Law Firm, Indonesia

Soumava Laha  Soumava Laha | Senior Director of Supply Chain Asia Pacific, Goodyear Tire Management Company (Shanghai) Ltd., China

Speaker 1: D1

Subject Matter Expert speaking on Day 1:
michael fletcher
Dr Michael Fletcher
Senior Trainer Consultant of Procurement and Supply Chain Operations for Public, Government, Defence and Private Contractors

Dr Michael S Fletcher is the Senior Trainer Consultant for Procurement and Supply Chain. He has over 20 years of experience, in providing public procurement and supply chain contracts. He has also been identified as a respected specialist in consulting and assisted in a number of start-up cooperation’s for Europe based companies, who wish to set up businesses or trade with private and state-owned enterprise companies in PRC China. 
His latest ventures involved creating a training and coaching program which uses supply chain software to train supply chain personnel how to set up real-time supply chain models then run the models through a simulation, to analyse them and optimise the operation to improve its overall performance. This programme is effective in getting supply chains to run lean and efficient and to test them in times of supply chain disruptions.


Topic: Managing Supply Chain Risks and Disruptions

  • Why supply chain infrastructures require smart logistics planning and the development of well-rounded, easy to update delivery processes

  • Why supply chains work best with key drivers in place to navigate reductions or increases in demand

  • Recognising how a supply chain bullwhip occurs and how it can be circumvented

  • Understanding true supply chain resilience amidst supply chain uncertainty and disruption

Speaker 2: D1

Subject Matter Expert speaking on Day 1:
Prof. Dr Marco Tieman,
Prof. Dr Marco Tieman
Chief Executive Officer, LBB International, Malaysia

Prof. Dr. Marco Tieman is the founder of LBB International, a consulting & research firm specialised in supply chain strategy. He advises clients in the area of procurement, production and supply chain management. He has offices in the Netherlands, Malaysia and a project office in Indonesia. One of the specialisations of LBB is on halal production, halal supply chain management, and halal reputation management.

Prof. Dr Tieman is Professor at Help University (ELM Graduate School), in charge of research on halal supply chain management and halal risk & reputation management. At Help University he teaches the DBA course ‘issues in optimising operations management’, proving insight into how to organise and optimise supply chains. Prof. Dr. Tieman is also Adjunct Professor with Universiti Malaysia Pahang focusing on research on halal blockchains.


Topic: The Impact of COVID-19 on Halal Supply Chains

The Islamic economy over the past years has experienced a double-digit growth, covering food, cosmetics, pharmaceuticals, modest fashion, Muslim travel, Islamic finance, and others. Islamic countries in particular have been hit hard as they have been traditionally heavily dependent for their income on oil & gas exports and on the other side largely dependent on their food imports. How has COVID-19 changed halal supply chains? What strategies are needed for better designing and managing halal supply chains post COVID-19?

  • Issues in Islamic Economies
  • How COVID-19 has changed halal supply chains
  • New strategies for halal supply chains
Speaker 3: D1

Subject Matter Expert speaking on Day 1:
Tony Lugg
Tony Lugg
Digital Transformation Champion, China

Tony is the Director of Logistics Purchasing and Centre of Excellence for Lear Corporation Asia Pacific, the Leading Tier 1 global automotive manufacturer ranked #148 on the Fortune 500, for its Seating (JIT) & E-Systems Divisions across Asia Pacific and global distribution, sequencing & warehousing.
He has extensive experience in acquisitions as a leading shareholder of a services UK company merging several companies to a successful acquisition by Tyco now part of Johnsons Controls. He is the Emeritus Council of Advisors for Supply Chain Asia and Chairman of the Transported Asset Protection Association Asia Pacific, a non-profit organisation.
Tony has track record of leadership, growth, restructuring, integration, and solutions in dynamic and evolving environments with strong backgrounds in Asia and Europe.


Topic: Surviving COVID-19 through Supply Chain Digital Transformation

Speaker 4: D2

Subject Matter Expert speaking on Day 2:
Drago Kos
Drago Kos
Chair of OECD Working Group on Bribery in International Business Transactions, Slovenia

Drago Kos is currently the Chair of the OECD Working Group on Bribery in International Business Transactions, Co-Chair of MENA – OECD Business Integrity Network, member of International Anti-Corruption Advisory Board (IACAB) and of the Defence Corruption Monitoring Committee (NAKO) in Ukraine and advisor to the Kosovo Anti-Corruption Agency. Between 2011 and 2015 he used to be International Commissioner and Chair of the Joint Independent Anti-Corruption Monitoring and Evaluation Committee (MEC) in Afghanistan. Between 2003 and 2011 he was the Chairman of the Council of Europe’s Group of States against Corruption (GRECO).


Topic: Most Common Forms of Fraud in Procurement for COVID-19

  • Basic characteristics of procurement in time of COVID-19 pandemic
  • Assessment of risks for fraud in the procurement of medical and protective equipment
  • Forms of fraud in the development and management of procurement related procedures
  • Forms of fraud in purchase and delivery of medical and protective equipment
  • Forms of fraud in distribution of equipment
Speaker 5: D2

Subject Matter Expert speaking on Day 2:
Dr Harald Sippel
Dr Harald Sippel
Senior Legal Advisor at Schinder Law Firm, Indonesia

Dr. Harald Sippel, MBA SFBiam FCIArb acts as a Senior Legal Advisor for Schinder Law Firm, a Founding Partner at Putilin Sippel and the Academic Director at the Bali International Arbitration and Mediation Center. With over 10 years as an international lawyer, in-house counsel and C-level executive in international organizations dedicated to dispute resolution, Harald’s main focus of work is assisting companies in avoiding and resolving cross-border disputes. He also acts as an arbitrator and mediator himself.
Harald has worked for law firms, international organizations and companies in Austria, China, Germany, Indonesia, Korea and Malaysia and is now based in Southeast Asia, from where he advises foreign investors and local multinationals. Many of his clients include companies dealing with supply change disruptions – a topic on which he frequently speaks and writes.
Harald holds degrees from the University of Linz (Magister iuris; Doctor iuris), the Seoul National University (MBA) and Queen Mary, University of London (Postgraduate Diploma in International Arbitration). He is a Senior Fellow of the Bali International Arbitration and Mediation Center and a Fellow of the Chartered Institute of Arbitrators. He speaks English, French, German Italian and Korean fluently and also has basic knowledge of Indonesian, Mandarin Chinese and Norwegian.


Topic: Key Legal Challenges to Consider When Thinking About Supply Chain Shift

Changing your supplier immediately may seem the best option but you should assess all risks before taking any action. There are four broad risk categories associated with a possible supply chain shift:

  • Contractual risks (termination periods, notice periods, contractual penalties for contract termination, etc.)
  • Compliance risks (compliance with foreign and local laws – you don’t want to be on the news for modern slavery)
  • IP-rights risks (what will your old supplier do with respect to patents, trademarks, business secrets, etc.)
  • Other legal risks (bribery, reputational damage to the extent that your business partners demand changes, etc.)

Each category requires different considerations and a different approach. Companies often do not spend the small money on assessing the risks and end up losing the big bucks when getting tangled up in disputes.

Speaker 6: D2

Subject Matter Expert speaking on Day 2:
Soumava Laha
Soumava Laha
Senior Director of Supply Chain Asia Pacific, Goodyear Tire Management Company (Shanghai) Ltd., China

Soumava is an experienced End to End Operations professional with a demonstrated history of working in Automotive , Engineering, Chemical/Oil , Packaging industries. He is skilled in Strategic Sourcing, End to End Supply Chain Optimization, Integrated Business Planning Process, Lean Manufacturing, and Logistics Management. Soumava has strong operations professional with a B.E, DBF, PGDIM focused in Mechanical Engg, Business Finance, Operations Management.


Topic: How to Improve Supply Chain Resilience: How the Goodyear Rubber and Tire Company’s Supply Chain is Responding to COVID-19

  • Goodyear global overview
  • Goodyear Asia Pacific overview
  • Priorities
  • Challenges and problems – S&OP perspective
  • Key approach and responses
  • Key questions