Hostage and Crisis Negotiation Techniques

Overview

Highlights:

  • 2 day masterclass.
  • Certificate of Completion for participants upon request

What you will learn from this Masterclass:

  • LEARN the qualities and skills necessary to excel as a crisis negotiator in high-stakes situations. 
  • DEVELOP effective strategies for preparing and responding to crisis negotiations.
  • UNDERSTAND the different phases of negotiation and how to navigate them successfully.
  • IDENTIFY and ADAPT to various personality types to enhance negotiation outcomes.
  • MASTER advanced communication techniques, including active listening, empathy, and non-verbal strategies.
  • BUILD rapport, trust, and credibility in high-pressure environments.
  • DEVELOP strategies to overcome obstacles and challenges in each negotiation phase.
  • ACQUIRE practical experience through role-playing exercises in a safe and controlled environment
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Who should attend

Professionals working in law enforcement, crisis system management, hostage negotiation and disaster management with the following job titles: 

  • Hostage negotiator 
  • Homeland security officer 
  • Public safety officer 
  • Mediator 
  • Director of operations and security   
  • Crisis consultant  
Trainer

About the Expert Trainer

  • International renowned Hostage Negotiator and Crisis Management Trainer. 
  • Experience in over 250 domestic kidnap and critical incidents and has actively negotiated for over 300 hours. 
  • Decorated by the late Queen Elizabeth II for 32 years service to policing, deployments as an International hostage negotiator. 
Case Studies

To be confirmed.

Partners

Interested to be part of this training?

Please contact us at hello@q8asia.com.sg to discuss your requirements.

Venue

More information to follow  closer to the date of the Masterclass. For more information, contact us: hello@q8asia.com.sg.

Brochure Download


[Expert-Led Digital Masterclass] Detecting Security Threats Using X-ray Imaging

Overview

Highlights:

  • Expert Led Digital Masterclass
  • Certificate of Completion

What will you learn in this digital masterclass:

  • Security Screening Techniques Threat Image Projection Concealment and Detection of Prohibited Items
  • Image Library Management
  • Carry-On and Hold Baggage Screening
  • Cargo Screening
  • Security X-Ray Systems
  • Understanding and Identifying Explosives
  • Image Interpretation Techniques
  • Level 3 – Practice Exercise on Detecting Threats (CBT)
Who should attend

This course is recommended for security staff from the following industry:

  • Airport and Cargo companies
  • Security service providers
  • Law enforcement agencies that use  screening equipment
  • Mail and courier companies
Trainer

Our Expert Trainer is the Managing Director of CJ Consulting Group (CJSC) Pte Ltd, Singapore, specialising in Aviation Security.

Prior to his training and consulting career, he spent nearly seventeen years as a Military Officer in the Singapore Armed Forces and another twelve years as the Head of Training of SATS Auxiliary Police (which was then a subsidiary of Singapore Airlines), holding the rank of Deputy Superintendent of Police. He is also renowned for his specializations having written papers for a number of international journals and having presented papers at international conferences.

Case Studies

To be confirmed.

Partners

Interested to be part of this training?

Contact us at hello@q8asia.com.sg to discuss your requirements.

Venue

This digital masterclass will be held online and details will be shared with the delegates closer to the date of the event. 

Brochure Download


[Expert-Led Digital Masterclass] Detecting Security Threats Using X-ray Imaging

Overview

Highlights:

  • Expert Led Digital Masterclass
  • Certificate of Completion

What will you learn in this digital masterclass:

  • Security Screening Techniques Threat Image Projection Concealment and Detection of Prohibited Items
  • Image Library Management
  • Carry-On and Hold Baggage Screening
  • Cargo Screening
  • Security X-Ray Systems
  • Understanding and Identifying Explosives
  • Image Interpretation Techniques
  • Level 3 – Practice Exercise on Detecting Threats (CBT)
Who should attend

This course is recommended for security staff from the following industry:

  • Airport and Cargo companies
  • Security service providers
  • Law enforcement agencies that use  screening equipment
  • Mail and courier companies
Trainer

Our Expert Trainer is the Managing Director of CJ Consulting Group (CJSC) Pte Ltd, Singapore, specialising in Aviation Security.

Prior to his training and consulting career, he spent nearly seventeen years as a Military Officer in the Singapore Armed Forces and another twelve years as the Head of Training of SATS Auxiliary Police (which was then a subsidiary of Singapore Airlines), holding the rank of Deputy Superintendent of Police. He is also renowned for his specializations having written papers for a number of international journals and having presented papers at international conferences.

Case Studies

To be confirmed.

Partners

Interested to be part of this training?

Contact us at hello@q8asia.com.sg to discuss your requirements.

Venue

This digital masterclass will be held online and details will be shared with the delegates closer to the date of the event. 

Brochure Download


High Stress Decision Making

High Stress Decision Making
Overview

This 2-day High Stress Decision Making workshop is specifically designed to equip attendees with the necessary skills to make right decisions under stress. This training has two main components: i) understanding stress effects and ii) strategies to improve officer’s decision making under stress. The workshop will first introduce delegates to the effects of stress on valuation, learning and risk-taking. Delegates will learn stress aware characterisation and its responses. This section also helps delegates identify the differences between risk management vs time critical decision making.

On Day 2, delegates will be exposed to the different tools and techniques that help them to make effective decisions before, during and after an emergency or in everyday fast-paced environments. During this section, delegates will be exposed to strategies such as STAR, Programming to WIN mindset and Stress Inoculation Training (SIT).

What you will learn from this Masterclass:

  • MASTER the techniques and strategies to improve decision making process under stress.
  • IDENTIFY common type of stressors and UNDERSTAND how to handle it during tactical times.
  • HANDLE between risk management and time critical decision making.
  • EVALUATE officer’s ability to make decisions under threat conditions and IMPLEMENT those decisions to control the situation.
  • BUILD more stress-resilient teams and organisations.
  • IMPROVE your problem-solving and decision-making habits.
  • STRENGTHEN the mind and body for fast-paced and emergency decision making.
Who will attend
  • Emergency/First Responders
  • Health Care and Hospital leaders/staff
  • Homeland Security
  • Law Enforcement
  • Military/Paramilitary
  • Utility leaders/staff
  • Anyone who routinely makes decisions under high stress
Trainer

Expert Trainer has over 20 years of active service in Military Special Operations followed by a career in the Israeli Police and Diplomatic Security Agency. He is currently the owner of International Security Instructors, a top-tier organisation that provides comprehensive security and risk management solutions, meeting a variety of customised needs.

Expert Trainer has served as an undercover operator in the Israel Defense Force (IDF) Counter Terrorism Special operations unit which followed by a Police career in similar capacity becoming an instructor at the Israeli National Police Academy. He was responsible for instructing special operations units and teaching both tactical and operational procedures on Counter-Terrorism.

Case Studies

To be confirmed.

 

Partners

Interested to be part of this training?

Please contact us at hello@q8asia.com.sg to discuss your requirements.

Venue

Orchard Hotel Singapore 

442 Orchard Rd, Singapore 238879

Tel: (65) 6734 7766

Email: Enquiry.OHS@millenniumhotels.com

Website: https://www.millenniumhotels.com/en/singapore/orchard-hotel-singapore/?cid=gplaces-orchard-hotel-singapore

Industry Insights
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The Suicide Bomber Emergence: From the Combat Zone to Public Places

Suicide Bomber
Overview

This 2-day The Suicide Bomber Emergence workshop is specifically designed to provide front-line law enforcement officers with the skills and knowledge to effectively identify, interdict and respond to an imminent suicide bombing attack whether person-borne or vehicle-borne—or a non-suicide attack involving a vehicle-borne device. The workshop offers a blend of classroom presentations and practical exercises designed to familiarise attendees with procedures for safe and effective identification and responses to suicide-bombing attacks.

What you will learn from this Masterclass:

  • RECOGNISE tactics and techniques employed by suicide bombers and how these attacks affect the initial emergency response effort.
  • IDENTIFY pre-attack Indicators associated with the suicide bomber.
  • UNDERSTAND bomber’s potential site selection and deployment strategies.
  • GAIN INSIGHTS into case studies from Israel, Europe, and South Asia attacks.
  • RECOGNISE pre- attack countermeasures and possible responses.
  • MASTER the skills of countering suicide bomber threat at both strategic and operational levels.

 

Who will attend

Public and Private Sector Security professionals, executive, intelligence officers, military and law enforcement with the following job titles:

  • Chief Operations Officer (COO)
  • Chief Security Officer (CSO)
  • Chief Strategy Officer
  • Corporate Security Manager
  • Crisis Response Manager
  • Director of Operations
  • Emergency Management Director and/or Manager
  • Risk Manager and/or Director
  • Security Director and/or Manager
  • Security Supervisor
Trainer

Expert Trainer has over 20 years of active service in Military Special Operations followed by a career in the Israeli Police and Diplomatic Security Agency. He is currently the owner of International Security Instructors, a top-tier organisation that provides comprehensive security and risk management solutions, meeting a variety of customised needs.

Expert Trainer has served as an undercover operator in the Israel Defense Force (IDF) Counter Terrorism Special operations unit which followed by a Police career in similar capacity becoming an instructor at the Israeli National Police Academy. He was responsible for instructing special operations units and teaching both tactical and operational procedures on Counter-Terrorism.

Case Studies

To be confirmed.

 

Partners

Interested to be part of this training?

Please contact us at hello@q8asia.com.sg to discuss your requirements.

Venue

Orchard Hotel Singapore 

442 Orchard Rd, Singapore 238879

Tel: (65) 6734 7766

Email: Enquiry.OHS@millenniumhotels.com

Website: https://www.millenniumhotels.com/en/singapore/orchard-hotel-singapore/?cid=gplaces-orchard-hotel-singapore

Industry Insights
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Crisis Negotiation

Negotiation
Overview

This 1.5-day workshop on Crisis Negotiations will help delegates gain both a strategic and tactical understanding of Crisis Negotiations. This workshop will take a close look at the key strategic elements required to maximise success and the tactical negotiation tools needed to achieve the objectives. This workshop presents an in-depth look at proven crisis negotiation best-practices that can be used in your own crisis negotiations.

What you will learn from this Masterclass:

  • UNDERSTAND negotiation dynamics and how to prepare for uncertainty.
  • MASTER the different types of negotiations approaches and channels.
  • IDENTIFY and TRAIN the right candidate of negotiators within your organisation/ unit/ team.
  • BECOME an expert at resolving and defusing conflict anywhere.
  • RECOGNISE key personality traits and be able to adjust negotiation style.
  • ACQUIRE proper subject assessment and situational awareness and ENHANCE active listening skills.
  • STRENGTHEN the skills required to respond to a hostage incident or a person in crisis and de-escalate the situation.
Who will attend

Anyone involves in law enforcement, crisis system management, hostage negotiation and disaster management with the following job titles:

  • Hostage negotiator
  • Homeland security officer
  • Public safety officer
  • Mediator
Trainer

Expert Trainer is a highly experienced senior law enforcement, security, crisis negotiation and incident management practitioner. He has over 38 years of leadership experience in both law enforcement and the security industry. Having spent over 33 years in law enforcement with the Hong Kong Police, Expert Trainer reached the rank of Assistant Commissioner and was awarded the Police Distinguished Service Medal (P.D.S.M.) for his exemplary service and contribution to Hong Kong.

Case Studies

To be confirmed.

 

Partners

Interested to be part of this training?

Please contact us at hello@q8asia.com.sg to discuss your requirements.

Venue

Orchard Hotel Singapore 

442 Orchard Rd, Singapore 238879

Tel: (65) 6734 7766

Email: Enquiry.OHS@millenniumhotels.com

Website: https://www.millenniumhotels.com/en/singapore/orchard-hotel-singapore/?cid=gplaces-orchard-hotel-singapore

Industry Insights
Brochure Download