Emotional Intelligence and Conflict Management for Law Enforcement
April 23 - April 24
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Highlights:
This program equips officers with essential skills to stay composed and effective in high-pressure situations. Participants will learn to recognise and regulate emotional triggers, interpret behavioral cues, and apply proven de-escalation strategies to manage conflict safely.
What will you learn:
- Recognise personal emotional triggers and manage stress in high-pressure situations.
- Regulate emotions to maintain composure and sound judgment during operations.
- Read emotional and behavioral cues to guide safer interventions.
- Apply active listening and de-escalation strategies to resolve conflicts effectively.
- Use resilience techniques to prevent burnout and sustain performance.
This workshop is designed for:
- Police Frontline Officers
- Patrol Officers/Ground Responders
- Community Policing Officers Investigation Officers / Detectives
- Public Order Officers / Riot Control Teams
- Custodial Officers / Prison Officers
- Immigration & Border Control Officers
- Auxiliary Police Officers / Security Enforcement Officers
- Special Response Teams (SRT) / Tactical Units
- Crisis Negotiators / Hostage Negotiation Teams
- Intelligence Officers handling threat interviews
- School or Community Safety Officers
- Transportation Security Officers (e.g., MRT/airport) Supervisors and Team Leaders in Law Enforcement
- Training Officers / Field Training Supervisors
- Operational Command Centre Officers / Dispatch Commanders
Our Expert Trainer is the Founder & Director, ForenSights Pte Ltd Expert in Behavioural Science, Threat Assessment & Operational Psychology. She has more than 17 years of public service experience across MHA, SPF, and NCSS, specialising in forensic psychology, behavioural science, and operational risk.
A former Principal Psychologist with the Police Psychological Services Department and crisis responder with the Police Crisis Negotiation Unit, where she handled high-risk suicide and barricade incidents.
The course will include case studies with practical, hands-on experience.
Interested to be part of this training?
Please contact us at hello@q8asia.com.sg to discuss your requirements.
More information about the venue to follow.
For assistance, write to hello@q8asia.com.sg
