[Expert-Led Masterclass] Hostage & Crisis Negotiation Techniques

Overview

Highlights:

  • Intensive 3 day course
  • Certificate of Completion

What you will learn from this Masterclass:

  • LEARN the qualities and skills necessary to excel as a crisis negotiator in high-stakes situations. 
  • DEVELOP effective strategies for preparing and responding to crisis negotiations.
  • UNDERSTAND the different phases of negotiation and how to navigate them successfully.
  • IDENTIFY and ADAPT to various personality types to enhance negotiation outcomes.
  • MASTER advanced communication techniques, including active listening, empathy, and non-verbal strategies.
  • BUILD rapport, trust, and credibility in high-pressure environments.
  • DEVELOP strategies to overcome obstacles and challenges in each negotiation phase.
  • ACQUIRE practical experience through role-playing exercises in a safe and controlled environment
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Who will attend

Professionals working in law enforcement, crisis system management, hostage negotiation and disaster management with the following job titles: 

  • Hostage negotiator 
  • Homeland security officer 
  • Public safety officer 
  • Mediator 
  • Director of operations and security   
  • Crisis consultant  
Trainer

About the Expert Trainer

  • International renowned Hostage Negotiator and Crisis Management Trainer. 
  • Experience in over 250 domestic kidnap and critical incidents and has actively negotiated for over 300 hours. 
  • Decorated by the late Queen Elizabeth II for 32 years service to policing, deployments as an International hostage negotiator. 
Case Studies

To be confirmed.

Partners

Interested to be part of this training?

Please contact us at hello@q8asia.com.sg to discuss your requirements.

Venue

We will be in touch with more information about the venue closer to the date of the Masterclass. For more information, contact us: hello@q8asia.com.sg.

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[Lunchtime Talk] Harassment and Professional Wellness at Work

Overview

Workplace harassment and bullying are not only confined to being present in the physical office but in the virtual mode too. According to an article released by Workplace Culture, Feb 2021, more than 38% of employees were subject to toxic workplace communication which involved either racist or bullying & or passive aggressive in nature.

Hear from our expert as we explore ways to ensure care and wellness in our post covid work culture and environment with best-in-class case scenarios which work.

  • Types of Workplace Harassment and Behaviour
  • How to spot harassment at the workplace and catch it early (to prevent escalation)
  • Creating and working in a conducive, diverse workforce
  • Coping Skills and Strategy for managing workplace stress, change, and fear
Who should attend

This course is ideal for professionals managing:

  • HR Personnel
  • Legal Counsels
  • Managers & GMs
  • Company Welfare Officers
  • Policy Makers/Committee & Stakeholders
Trainer

Our Trainer is an accomplished Tactical Analyst with more than 7 years experience in conducting tactical and strategic intelligence analysis and developing threat assessment methodologies in a cross-programmatic environment while utilising technology.

She is an excellent writer and briefer who has demonstrated exemplary initiative in developing innovative ways to solve complex problems while communicating with various stakeholders and key customers on issues concerning domestic and national security.

Case Studies

To be confirmed.

Partners

Interested to be part of this training?

Please contact us at hello@q8asia.com.sg to discuss your requirements.

Venue

This online session will take place at the Q8 Zoom Room. Participants will receive the login details closer to the date of the talk.

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[Expert-Led Masterclass] Workplace Harassment, Bullying & Violent Behaviour

Overview

Workplace harassment and bullying are not only confined to being present in the physical office but in the virtual mode too. According to an article released by Workplace Culture, Feb 2021, more than 38% of employees were subject to toxic workplace communication which involved either racist or bullying & or passive aggressive in nature.

This event aims to highlight and identify some of the principal areas of contention and equip the participants with a background understanding as to key causes as well how to manage and deal with the incidents and situations.

Key Highlights of this Event

  • Countering Workplace Harassments & Bullying
  • Managing Interview and Investigations for Workplace Incidents
  • Handling Special Investigations
  • Updates for Local Employment Law & Wrongful Termination & Dismissals
  • Assessing Employee Behaviour Threat Assessments & Profiles
Who should attend

This course is ideal for professionals managing:

  • HR Personnel
  • Legal Counsels
  • Managers & GMs
  • Company Welfare Officers
  • Policy Makers/Committee & Stakeholders
Trainers

We will feature a panel of expert trainers who will offer us more insights into each of the critical areas in this course.

Watch this space for more information!

Case Studies

To be confirmed.

Partners

Interested to be part of this training?

Please contact us at hello@q8asia.com.sg to discuss your requirements.

Venue

Venue for this in-person masterclass: The Orchard Hotel Singapore.

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[Expert-Led Digital Masterclass] Insider Risk Management

Overview

In this 2-day training course we will learn more about  insider threats, such as sabotage, espionage, fraud, workplace violence and data theft.

We will use the Signpost Six methodology to take first steps into Insider Risk Assessment and Management and apply this to your organizations.

What you will learn from this Masterclass:

  • UNDERSTAND of early signs of insider risk and the whole spectrum of insider risk activity.
  • GAIN a holistic view on Insider Risk Management.
  • EMPLOY concrete tools to start assessing Insider Risk Maturity within their own organisations.
  • IMPLEMENT a basis to a road map of actions within their organisations.
  • PRACTISE through practical case work.
Who will attend

This course is ideal for professionals who manage:

  • Corporate Security
  • Ethics and Compliance
  • Information Security
  • Insider Risk
  • Legal
  • Human Resources
  • Any other role that’s relevant to the management of Insider Risk
Trainer

Our Trainer is a Clinical Psychologist, Intelligence and Security Expert with core expertise in behavioural science and has integrated her skills in Insider Risk Programme training and consultancy to both the public and private sectors.


The Trainer has worked on high profile assignments for the Dutch Ministry of Defense and Shell International, where she held global responsibility for security threat assessments and management on country, asset and individual levels. Having worked for years in the Oil and Gas sector, a high-risk environment for all forms of (cyber) security threats, she and the industry simultaneously grew up with growing threats in the cyber domain.

Case Studies

To be confirmed.

 

Partners

Interested to be part of this training?

Please contact us at hello@q8asia.com.sg to discuss your requirements.

Venue

To be confirmed.

 

Industry Insights
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[Expert-Led Digital Masterclass] FBI Behavioural Threat Analysis and Assessment

Overview

Learn more about this collaborative, multidisciplinary approach that can be used to  determine the severity of threats and plan intervention to support and protect potential victims and offenders.

  • Core Concepts of Behavioral Threat Assessment
  • Identifying Targeted Violence
  • Warning Behavior Characteristics
  • BTA Management Strategies
  • Threat Management Teams and Problem Solving
Who will attend

This course is ideal for

Counterterrorism/Law Enforcement Officers,  First Responders, Risk Managers, Security Managers, Government and Healthcare agencies. Workplace Safety Managers and Supervisors from these sectors:

  • Aviation
  • Banking and finance
  • Embassies of foreign governments
  • Government agencies
  • Healthcare
  • Maritime and shipping
  • Oil and gas 
  • Private and public utilities
  • Power and energy plants
  • Schools and Universities
  • Security and defence
  • Tourism and hospitality
  • Transportation
  • City planners
Trainer

About Our Trainer: 

A Certified Fraud Examiner and Senior National Security Advisor (WMD Terrorism)

Ex FBI senior officer & CIA deputy chief

Expert on risk, insider threats, behavioural analysis, cybersecurity, social media

  • With more than 30 years of Intelligence Security Advisor experience.
  • Recipient of two CIA awards for his dedicated leadership in the takedown of two international terrorism leaders sought by the U.S. Government
  • 12 years managing joint FBI-CIA operations against transnational terrorism and organized crime.

He has worked with the Central Intelligence Agency in combatting environmental terrorism, critical infrastructure sabotage operations specifically Al-Qaeda’s conspiracies to

Case Studies

To be confirmed.

Partners

Interested to be part of this training?

Please contact us at hello@q8asia.com.sg to discuss your requirements.

Venue

This course will be conducted online. For enquiries, please contact us at hello@q8asia.com.sg.

Brochure Download